Returns & Refunds

30-day money-back guarantee

If you're not in love with your VacPack, return it within 30 days of delivery for a full refund of the product price.

How to start a return

1. Email info@getvacpack.com with your order number and reason for return.
2. Our team will reply within 24 hours with return instructions.
3. Ship the item back in its original condition.
4. Once received, your refund is issued to the original payment method within 5–7 business days.